Privacy Policy

ICONIC Auto Wraps (“we,” “us,” “our,” or “Company”) respects your privacy and iscommitted to protecting the personal information you provide when using our website, contacting us, requesting a quote, scheduling an appointment, or using our services.

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

ICONIC Auto Wraps does not sell, rent, or share customer SMS opt-in information, including mobile phone numbers and consent records, with third parties or affiliates for their own marketing or promotional purposes.

SMS opt-in information and consent records are kept confidential and are used only to provide communications that you have requested from ICONIC Auto Wraps.

We may share limited information with service providers that assist us with delivering SMS messages and operating our business. These providers may only use the information as necessary to provide services to ICONIC Auto Wraps.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

1. Information We Collect

We may collect information that you voluntarily provide to us when you interact with our website or contact our business.

Personal Information

This may include:

  • Name
  • Email address
  • Phone number
  • Mailing or physical address
  • Vehicle make, model, and year
  • Vehicle information and service requirements
  • Appointment information
  • Quote and service request information
  • Payment information when applicable
  • SMS and email communication preferences
  • SMS opt-in and consent records, including applicable timestamps

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website usage information
  • Pages visited
  • Cookies and similar tracking technologies

Customer Communication Information

We may maintain records relating to:

  • Quote requests
  • Appointment requests
  • Service inquiries
  • Customer support communications
  • Appointment history
  • Service information
  • Reviews and feedback
  • Communication preferences
  • SMS consent and opt-out records

2. How We Use Your Information

We may use the information we collect to:

  • Provide automotive services requested by customers
  • Respond to inquiries and quote requests
  • Schedule and manage appointments
  • Communicate with customers about requested services
  • Send appointment confirmations and reminders
  • Send service-related updates
  • Respond to customer support requests
  • Process payments when applicable
  • Improve our website and customer experience
  • Maintain business and service records
  • Protect our website and business from fraud or unauthorized activity
  • Maintain records of SMS consent and communication preferences
  • Send promotional or marketing communications only when appropriate consent has been provided

3. SMS Messaging & Communications

ICONIC Auto Wraps may offer SMS messaging for customers and prospective customers who explicitly choose to receive text messages.

SMS messages may include:

  • Appointment confirmations
  • Appointment reminders
  • Appointment scheduling or rescheduling updates
  • Responses to quote requests
  • Service-related updates
  • Customer support communications
  • Other communications directly related to services requested by the customer

If you separately opt in to receive promotional or marketing text messages, we may also send information about promotions, offers, or other marketing communications.

Consent to receive marketing text messages is not a condition of purchasing any goods or services.

SMS Opt-In & Consent

Customers will only receive SMS messages after providing the appropriate consent.

Where SMS consent is collected through website forms, the form will provide a clear SMS consent option.

We may maintain records of consent, including the phone number, date/time of consent, and applicable consent source, for compliance and recordkeeping purposes.

SMS Opt-Out

You may stop receiving SMS messages at any time by replying:

STOP

After receiving an opt-out request, we will process the request and send an appropriate confirmation message where applicable.

You will not receive additional SMS messages unless you subsequently choose to opt in again.

SMS Help

For assistance with SMS communications, reply:

HELP

You may also contact ICONIC Auto Wraps directly:

Phone: 949-889-1617
Email: iconiccarwraps@gmail.com

Message Frequency

Message frequency varies based on your appointments, service requests, inquiries, and communication preferences.

Message & Data Rates

Message and data rates may apply depending on your wireless carrier and mobile plan.

ICONIC Auto Wraps does not control charges imposed by your wireless provider.

Carrier Liability

Wireless carriers are not liable for delayed or undelivered messages.

4. Protection of SMS Information

ICONIC Auto Wraps treats SMS opt-in information and consent records as confidential.

We do not sell or share mobile phone numbers, SMS opt-in information, or SMS consent records with third parties or affiliates for their own marketing or promotional purposes.

SMS information may be shared with trusted service providers only when necessary to operate our messaging program, deliver requested communications, or provide related business services.

All other categories of personal information described in this Privacy Policy do not include SMS originator opt-in data and consent records unless specifically stated.

5. Information Sharing & Disclosure

ICONIC Auto Wraps does not sell, rent, or trade personal information.

We may share limited information with trusted service providers that help us operate our business, including:

Service Providers

  • Website hosting providers
  • Scheduling and appointment platforms
  • Customer relationship management systems
  • Payment processors
  • SMS messaging and delivery providers
  • Email communication providers
  • Website analytics providers

These providers may access information only as reasonably necessary to perform services on our behalf.

SMS opt-in information and consent records will not be shared with third parties or affiliates for their own marketing or promotional purposes.

Legal Requirements

We may disclose information when required by applicable law, legal process, court order, or governmental request, or when disclosure is reasonably necessary to protect our legal rights, customers, employees, or business.

Business Transfers

If ICONIC Auto Wraps is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable privacy requirements.

SMS opt-in data will continue to be handled in accordance with applicable privacy and messaging requirements.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, or disclosure.

These safeguards may include:

  • Secure access controls
  • Limited access to customer information
  • Secure systems and software
  • Protection of information transmitted through our website
  • Monitoring for unauthorized activity
  • Secure handling of customer records

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Analyze website traffic
  • Understand how visitors use our website
  • Improve website functionality
  • Remember certain preferences
  • Improve the customer experience
  • Measure marketing and website performance

You may be able to disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

8. Third-Party Websites

Our website may contain links to third-party websites, platforms, social media services, or other external resources.

ICONIC Auto Wraps is not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

9. Your Privacy Choices

Depending on applicable law, you may have the right to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Opt out of marketing emails
  • Opt out of SMS messages by replying STOP
  • Withdraw SMS consent
  • Ask questions about how your information is collected and used

To make a privacy-related request, contact us using the information below.

10. Children’s Privacy

Our website and services are not intended for children under the age of 18.

We do not knowingly collect personal information from individuals under 18 for participation in our SMS messaging program.

11. Changes to This Privacy Policy

ICONIC Auto Wraps may update this Privacy Policy from time to time.

When changes are made, the updated version will be posted on this page. We encourage you to periodically review this Privacy Policy for the latest information about our privacy practices.

12. Contact Information

ICONIC Auto Wraps

24001 Via Fabricante #1005
Mission Viejo, CA 92691
United States

Phone: 949-889-1617
Email: iconiccarwraps@gmail.com
Website: https://iconicoc.com/

If you have questions about this Privacy Policy, your personal information, or our SMS messaging program, please contact us using the information above.